Effective Supervision

Health and Safety Training

Course Aims & Objectives:

This course is intended to impart line supervisors with a knowledge of the roles, responsibilities and duties associated with a supervisory position, and an understanding of the practical and interpersonal skills required to effectively manage personnel, resources and information.

Target Audience:

Supervisors, Foremen and those with line supervisory responsibilities

Tuition Time:

6 Hours
Delivery Method:
Classroom (Powerpoint), Practical Exercises

Assessment Method:

Course Exercises & Multiple Choice Paper

 

Syllabus:

The role of the supervisor
Managing resources
Managing people
Managing information
Supervisory skills:
- Communication
- Assertiveness - Delegation, Conflict management
- Motivation
Supervisory duties:
- Health & safety - Accident reporting & investigation, Risk assessment & control
- Quality management
- Human resources - Discipline, Grievances, Mentoring